Privacy policy

Privacy Policy (updated May 2023)

This privacy policy will explain how our company [caption] uses the personal data we collect from you when you use our website.

1. What data do we collect?

[caption] collects the following data:

• Personal identification information (full name, job title, email address, phone number, postal address).

2. How do we collect your data?

You directly provide [caption] with most of the data we collect. We collect data and process data when you:

• Use or view our website via your browser’s cookies.
• Send an online query via our website social  networks.
• Reply to a commercial request by email or via social networks.
• Place an order for any of our services.
• Voluntarily complete a customer survey.

[caption] does not receive your data from any indirect source.

3. How will we use your data?

[caption] collects your data so that we can operate our business, which includes:

• Process your request and respond to your query.
• Provide you with the advisory services we have contractually agreed upon.
• Improve and personalise our service offer.
• Email you with updated promotional communication on services relevant to your activity, for example trainings and new consulting services. 

We collect, process and use information related to you for the purposes described in this privacy policy to perform a contractual agreement and provide services. 

The website https://captionethics.com is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

4. How do we store your data?

[caption] will keep your personal identification information (full name, job title, email address, phone number, postal address) for a maximum of five years. Once this time period has expired, we will delete your data. [caption] will run a yearly check to delete your data when applicable. Only for tax-related purposes, we may keep contractual data as long as required by the national legislation.

[caption] securely stores your data with Microsoft Business 365 (cloud solutions). Microsoft will not use your personal identification information. Microsoft policy can be found here: https://privacy.microsoft.com/fr-fr

5. Marketing

[caption] would like to send you information about services that we think are relevant to your activity. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop [caption] from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please let us know by email.

6. What are your data protection rights?

Every user is entitled to the following:

The right to access – You have the right to request [caption] for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that [caption] correct any information you believe is inaccurate. You also have the right to request [caption] to complete the information you believe is incomplete.

The right to erasure – You have the right to request that [caption] erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that [caption] restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to [caption] processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that [caption] transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we will do our best to respond to you within one month.

If you would like to exercise any of these abovementioned rights, please write to: clarisse.aillet@captionethics.com

Legal representative & main point of contact | Clarisse Aillet | B-1160 Brussels (Belgium).